About-Us

About Us

As a successful healthcare and business professional in the 1970s, Hollis L. Cobb recognized the need to continue quality, compassionate care to patients, even after services were provided and they were discharged. Although patients should expect to be responsible for their medical bills, Cobb felt deeply that patient debt was different from all other consumer debt. Hollis focused his resources, industry knowledge, and heart to create a healthcare collections approach based on customer service and civility.

In 1977, Hollis Cobb Associates, Inc. was born. Today, under the ownership of Hollis’ sons, Alan and Mike, and the leadership of CEO Greg Hocutt, we join with more than 600 Hollis Cobb employees to provide valuable and timely solutions to healthcare providers, maintaining the vision, ethics, and integrity of our founder.

 

 

 

Alan-Cobb

Alan Cobb

Chairman

Alan has 45 years of healthcare collection experience. His positions have included Telephone Collector, Sales, Client Services, President, and now Chairman. He has overseen the company grow from 12 employees to over 650 employees. An HFMA member since 1982, he has also remained active in his local chapter serving on numerous committees. He is the recipient of the HFMA Folmer Bronze Merit Award and Reeves Silver Merit Award as well as other awards for recognition in committee leadership. Alan has also been a member of the American Collectors Association since 1978, serving 3 terms as Georgia Chapter President as well as serving as national director and on several national committees. He received the Georgia Collectors’ Association Lifetime Achievement Award. He has conducted collection training for numerous groups and hospitals for pre-registration, point-of-service, and in-house collection efforts. Alan is an avid outdoorsman with his favorite hobbies being hunting, fishing, and golf. He and his wife have 3 children and 5 beautiful grandchildren.

Mike-Cobb

Mike Cobb

Vice Chairman

Mike is an Atlanta Native and a graduate of Georgia State University. In addition to his experience in Accounts Receivable Management, he has a background in real estate finance and development. Since 1990, he has served at Hollis Cobb Associates in a variety of capacities, which include Client Relations, Sales, Marketing, and Treasury Management. He has been an active member of Healthcare Financial Management Association’s Georgia chapter since 1990.

Mike and his bride, Jackie, have been married since 1988. They have two daughters, Frances, a Graduate of the University of Georgia, who received her M.D. at Mercer University Medical School, and Michelle, who received a degree in Hospitality Management at Auburn University . His personal interests include family B-B-Q chef, saltwater fishing, boating, snow skiing, cycling, and travel.

Greg-Hocutt

Greg Hocutt

President and Chief Executive Officer

Greg has been in the collections/revenue cycle management industry since 1996. Over his career, he has managed many different types of portfolios ranging from government, auto, credit cards, debt purchase, and medical debt. During the past 15 years, Greg’s primary focus has been helping medical providers manage different areas of their revenue cycle. Greg has a very strong technical background and has been a guest speaker at many industry conferences, including several software and client conferences. Greg was named to the 2005 Birmingham Top 40 under 40 list.

Greg has been married since 1999 to Stacey, and they have 2 boys, Garrett (16) and Reed (13). He is an active member of the Suwanee, GA community, volunteering his time with multiple youth sports associations. He is passionate about youth sports and has coached over 20 different seasons including football, baseball, and basketball.

Ken Rubin

Ken Rubin

Chief Financial Officer

Ken Rubin, CPA, current President of Bonded Collection Corporation and Chief Financial Officer at Hollis Cobb Associates, received his undergraduate degree in accounting from the University of Iowa. Upon graduation, he joined Coopers & Lybrand and obtained his Certified Public Accountant designation in Illinois. Ken later returned to school, where he received his Master of Business Administration from Indiana University. After graduate school, he relocated to the West Coast. He worked at Intel Corporation in various finance roles, finishing his career there as the finance controller in their flash products division.

Moving into the accounts receivable management arena in 2000, Ken joined Bonded Collection Corporation. During his tenure at Bonded, he earned his Masters of Jurisprudence from Loyola School of Law. He was instrumental in launching several successful endeavors, including an enterprise software program for the ARM industry, a debt-buying fund, and a near-shore customer contact center. Ken is a regular presenter at industry events, speaking on emerging technologies and new revenue cycle management approaches.

A proponent of working smarter with predictive analytics, Ken helps Hollis Cobb stay on the forefront of new technologies designed to maximize clients’ revenue. As available technology changes and improves, Ken ensures that Hollis Cobb leverages the latest technology to collect more dollars for our clients and educate them on their inventories and patient populations.

Ken shares his time between Atlanta and Chicago along with his wife, Leslie, daughter, Lucy, son, Peter, and their dogs, Grommit and Ace.

Floyd Lawson

Floyd Lawson

Chief Operations Officer

Floyd joined the Hollis Cobb executive team in 2011 as a Director of Operations; he was promoted to Chief Operations Officer in 2012. Floyd began his collections career with Financial Collection Agencies in 1979, giving him 40 years of accounts receivable management experience. Starting as a collector, he advanced through the ranks, gaining broad experience working with Fortune 500 clients as well as local, state, and federal government agencies. Before joining Hollis Cobb, Floyd was a Senior Director of Operations for Financial Asset Management Systems. His wealth of collections experience spans a diverse client base at all stages of the collection and customer care cycles. Floyd lives in Metro Atlanta with his wife Belinda. They have two grown daughters, Alexandra and Amanda, both graduates of Auburn University.

Jeremy Hooie

Jeremy Hooie

Chief Information Officer

Jeremy has been in the receivables management industry since 2005. He has proven expertise in many areas including project management, compliance, strategic planning, technology, policy development, and information security. Jeremy received his Bachelor’s degree in Management Information Systems from Auburn University and holds several technical certifications including Certified Information Systems Security Professional.

Jeremy is an Alabama native now living in metro Atlanta with his wife and three children. He enjoys spending time coaching and watching his children in youth sports.

Josh Best

Josh Best

Chief Revenue Officer

Josh brings extensive expertise in revenue cycle management and excels at forging long-term client relationships that drive growth and retention. Since joining Hollis Cobb in 2008, he has progressively advanced, enhancing his operational skills and establishing robust connections with key clients. His commitment to excellence and continuous improvement has been instrumental in expanding client relationships and strengthening Hollis Cobb’s industry presence.

He has successfully led the expansion of client portfolios with additional lines of business and directed cross-functional teams to achieve revenue growth. His proficiency in data analytics, customer relationship management, operations, and business analysis ensure that Hollis Cobb not only meets but exceeds its financial goals. Josh’s dedication to cultivating strong client relationships, identifying new revenue opportunities, and fostering a high-performance operational culture underscores his commitment to the company’s growth and delivering exceptional value to stakeholders

A native of Atlanta, Josh graduated Summa Cum Laude from Georgia State University and is a Certified Business Analyst from the University of Pennsylvania. He resides in Metro-Atlanta with his wife and their two dogs.

Other Staff

SC

Shellye Cummings

Senior VP of Operations

AG

Alisha Green

Senior VP of Business Development

Jennifer Tempke

Jennifer Tempke

Senior Director of Data Processing

KUKLA

Wendy Kukla

VP of Training & Quality Assurance

Jon Strasser

Jon Strasser

Senior Director of Operations

Miller Mangess

Miller Magness

Director of Customer Solutions

SP

Stephanie Price

Director of Client Services

MB

Mitzi Burks

Director of Human Resources

Steven Hecht

Steven Hecht

Director of Operations - Patient Access

Pam Nexon

Pam Nexon

Director of Operations - Outsource

Luis Guerrero

Luis Guerrero

Director of Operations - Billing & Insurance

LP

Lee Patillo

Regional Sales Director

Tamika Nash 2

Tamika Nash

Senior Key Client Executive

DF

Donna Fincher

Key Client Executive

AA

Andrew Acuff

Key Client Executive

Company History

Since 1977 Hollis Cobb has been leading the way when it comes to compassionate healthcare collections. Find out more about our journey to becoming industry leaders.