Active Accounts Receivable Solutions

Healthcare providers have a unique problem – having to deal with multiple parties to secure payment for services provided. Let Hollis Cobb’s comprehensive, solution-driven approach to accounts receivable management increase your efficiencies and streamline your workflow.

Revolutionize Your Revenue Cycle with Proven Processes

We evaluate your processes and workflows and customize a program to meet your unique needs. Full service or collaborative, Hollis Cobb’s dedication to continued process improvement, persistence of our skilled operations team, and ongoing analysis of your accounts will generate more revenue and reduce your costs to collect.

Denials Resolution

Whether it’s a denial for clinical reasons or a technical error, our skilled Accounts Resolution team can root out the cause of complex insurance claims issues and manage their resolution. Our staff will review EOBs, provide information to payers, and facilitate successful appeals. If a denial is proven valid, our team will determine whether the balance is owed by the patient or must be adjusted by the provider.

Insurance Follow Up

Our specialized team of experts will resolve your insurance account issues, speeding up reimbursement and increasing revenue. Our comprehensive insurance services will meet your specific requirements, including training of staff and compliance, as well as producing quality assessments, and custom reports. Our team is experienced working with all the payers, – commercial, managed care, government and small self-insured contracts.

Self-Pay Early Out

When it comes to self-pay balances, early intervention is critical. With our Early Out approach, we leverage our leading-edge technology and experienced staff to work seamlessly as an extension of your business office, communicating clearly and transparently with patients early in the process. We can discuss balances owed, offer financial counseling, establish payment plans, and monitor their progress. Patients who understand their bills are more likely to pay, and our team is patient and proficient at explaining self pay balances. Our solution maximizes recovery early in the revenue cycle while enhancing the patient experience through the professionalism of our dedicated staff.

Underpayment Recoupment

Uncompensated care is unsustainable. Allow our skilled and knowledgeable staff to advocate on your behalf with payers. Our high-tech, hands-on approach can quickly correct and recover underpayments related to interpretations of contract, policy, or documentation. We will prepare appeal and reconciliation letters, provide compliance updates, and pursue all avenues to recover revenue and maximize reimbursement.

Credit Balance Resolution

Credit Balances are often one of the last issues Revenue Cycle teams have the time to work, yet these have to be resolved in a timely manner. We have a team that specializes in Credit Balance Resolution. Our credit balance team will access the client’s systems and payer contracts to research and determine the appropriate action to resolve each account. Hollis Cobb’s team of specialists can get your credit balances under control and keep them that way.