Meet faesm

The first name in creating better patient experiences and enhanced operational efficiencies for your financial assistance process.
See How it Works

Automatic Improvements Through AI

You’re going to love fae. She’s smart, innovative, and ready to unleash a wealth of opportunities for you, your staff, and patients. Here are some of the things she can do:

fae integration

Eliminate the barrier of high patient expenses

fae opens the door to financial assistance by making it easier for patients to apply so they can get the care they need, when they need it.

Reduce cumbersome paperwork

fae leverages technology to flatten the mountain of paperwork associated with financial assistance applications. Instead, patients can complete the process securely through an IVR (Interactive Voice Response) or web portal.

Potentially reduce workforce

Because patients can apply for financial assistance through different channels electronically, you can either reduce or reallocate your workforce for a leaner, more efficient operation.

Boost monitoring and completion rates

Currently, there’s no way to know how many applications are open and incomplete. fae changes that and even reminds patients to complete their applications.

What fae Can Do for You

Increase Completion Rates

Increase Completion Rates

Reduce Paperwork

Reduce Paperwork

Reduce Overhead

Reduce Overhead

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fae Screens 1
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Client Set-Up

This screen allows system administrators to configure applications to meet the client’s specific requirements.

Application Review

This screen allows representatives to review the content and accuracy of each application and message the applicant if any parts need attention.

Work Queue Dashboard

This screen provides representatives with a work queue dashboard to view the volume of applications and where they are in the application process. Representatives can search for applications by Client, Patient Name, Application Age, and Status.

Questions? Let’s Get Started.