In practice, this information is scattered across several disparate locations within the EMR. passage automatically organizes all data elements an agent needs to obtain a prior-authorization determination. passage uses quick links that allow users to quickly navigate to relevant sites, streamlining manual payer interactions.

passage allows the user to quickly drill-down on appointments using a robust array of selection criteria. This flexible dashboard provides full visibility into each appointment at the click of a button.

passage combines workflow management with intelligent work automation to provide agents a quick and efficient way to organize their workload. This dashboard offers agents and managers a real-time look at the total number of outstanding appointments, appointments being processed automatically, and appointments that require immediate action.

passage can automatically send authorization status notifications using customizable business rules. passage will pre-populate all required patient appointment data, reducing the time spent by the agent drafting cumbersome emails.