Growth and expansion have been key for Hollis Cobb in the last decade, including technological advancements, new client contracts, additions to our service offerings and strategic mergers and acquisitions. All of this progress has resulted in Hollis Cobb’s staff doubling in the past two years, bringing about the creation of new positions and responsibilities.
The company has experienced significant growth in the Accounts Resolution Department which handles all insurance filing and follow up for clients all over the U.S. In order to keep up with this rapid growth, the company has expanded its Human Resources, Compliance and Training and Quality Assurance Departments. New managers have been promoted from among our skilled staff, and some have been recruited bringing new areas of expertise to the company.
As so much of the revenue cycle has shifted to the front end, Hollis Cobb’s Early Out Department has grown to include Patient Access positions such as pre-registration, scheduling, pre-collections, customer service and more bilingual representatives. Our staff has gone through additional training on a variety of client systems, and ongoing education and testing have been increased internally for the purpose of maintaining the highest level of compliance.
Always on the cutting edge of technology, Hollis Cobb leadership has added programming positions as well as applications that interface with our Ontario FACS system, thus helping all employees perform their job duties most effectively. The end result is top recovery rates, data driven reporting packages and superior customer service for all of our clients nationwide.
Hollis Cobb continues to look for new areas in which to assist our clients in these challenging times in healthcare. The company’s commitment to maintaining the most advanced technologies and employing professionals with diverse skill sets will keep us beating our competition at every turn.
