Hollis Cobb leadership is doing more to invest in employees this year. As 2021 draws to an end, 61 members of the Hollis Cobb team, in various departments from Patient Access to Collections, will be sitting for the CPAR (Certified Patient Accounts Representative) exam in December. This is a record number of staff choosing to take the test this year. A total of 35 passed the exam in 2020.
All candidates are taking part in weekly educational sessions covering the CPAR manual, and provided by the company’s Training and Compliance Department. Hollis Cobb staff can participate in either virtual or in-person training sessions and also take weekly practices quizzes in preparation for the big exam in December.
The CPAR Program is part of the Georgia chapter of HFMA (Healthcare Financial Management Association), and is comprised of an extensive study manual and a comprehensive exam. The CPAR manual is used throughout the state of Georgia as a training and reference guide for hospital business offices. The manual covers the revenue cycle from start to finish, with additional focus on payer sources and government regulations. Each year the CPAR Committee of Georgia HFMA updates the study manual to reflect the current year’s changes that affect the revenue cycle.
The CPAR certification equips healthcare financial professionals with the knowledge necessary to be high achieving members of a healthcare organization’s revenue cycle division. Healthcare employees who become Certified Patient Account Representatives will not only have the satisfaction of achievement, but an added competitive edge in the healthcare industry.
Hollis Cobb leadership supports all employees’ efforts to earn various certifications in their areas of expertise, and celebrates those who are successful in their efforts to achieve excellence and further their careers.